Gavdi Colleague Support Centre
Gavdi Colleague Support Centre is a solution that provides a collaborative interface between employees and their HR organisation. Our cloud based solution improves operational efficiency by automating and streamlining processes, enabling managers and employees to collaborate more effectively.
This innovative solution provides employees with a quick way to get answers to their HR related questions, and for HR service representatives, it provides a unified solution for answering employee queries. Gavdi colleague support centre empowers employees by making them more self-sufficient and reducing their dependency on the HR department.
Gavdi Colleague Support Centre enables organisations to reduce costs and lower administrative demands in their HR department, whilst also allowing them to concentrate on more strategic activities.
“One unified solution, designed by HR for HR”
It provides users with a simple, integrated solution that is:
- Developed specifically for HR organisations to protect the confidentiality of sensitive employee data. Gavdi Employee Support Centre is an efficient solution that is both effective and engaging.
- This seamless, efficient solution is designed for use by both employees and HR service delivery, with centralized knowledge content that allows HR to provide consistent and accurate HR information to employees. For example, requests are automatically routed to the appropriate individual or group via configurable rules that efficiently manage case assignments and ensure that users only get relevant content, which is also easily accessed.
- Being cloud-based, you don’t have to think about server capacity, backup and hosting of the solution. The solution is hosted by SAP and supported by Gavdi, so that you can concentrate on your employees.
Gavdi Colleague Support Centre provides technology support on a personal level. We recognise the importance of personalized engagement which is why our support solution is designed to facilitate collaboration between you and your colleagues.
If you are interested in learning more about how Gavdi Colleague Support Centre and how our technologies can transform and optimise your business processes, then please contact us at firstname.lastname@example.org.