Gavdi Support Centre
Support – what does that word actually really mean? The Oxford English Dictionary describes it (amongst others) as “A thing that bears the weight of something or keeps it upright”. Even in an I.T. context, this makes sense as when a project is delivered customers need to have their new solution supported to make sure they maximise the return on their investment – they need someone to ‘bear the weight’ of the new solution and ‘keep it upright’ going forward.
At Gavdi, we understand the importance of support of this type and the value it brings to an organisation. Support and services have been at the core of our business offerings for over 18 years and with over 200 support customers, Gavdi bears the weight of our customer’s investment and keeps their solutions upright. Our support services are designed to help you grow your business, realise greater efficiencies and achieve solid business outcomes.
For us, support should be an enabler. An enabler that helps meet organisational goals for collaboration, empowerment and value creation. The Gavdi support services approach helps you run at peak performance whilst also enabling you to unlock the business value of existing solutions and innovations.
To meet the inevitable challenges our customers face around support, we provide a range of solutions that are tailored to an individual organisation’s needs. These solutions are designed to optimise resource use, reduce administration costs and help mitigate the risk of disruption to business processes. Both Gavdi Customer Support Centre and Gavdi Colleague Support Centre bring you an enhanced level of support, based on your unique organisational needs.